Privacy Policy

Last updated:  november 15th 2025

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Personal details such as name, email, phone number, and shipping address

  • Payment information (processed securely by Shopify — we do not store card details)

  • Order history and purchase details

  • Technical data: IP address, browser type, device information, cookies

How We Use Your Information

Your information helps us:

  • Process and deliver orders

  • Provide customer support

  • Improve our store and your shopping experience

  • Prevent fraud and protect our customers

  • Send transactional notifications (order updates, confirmations)

We do not sell, rent, or trade your personal information to third parties.

Third-Party Services

Our store is hosted by Shopify. They securely manage payment processing and data storage under strict industry standards (PCI-DSS compliance).

Other tools (ex: Google Analytics, Meta Pixel) may collect anonymized browsing data to improve marketing performance.

Cookies

We use cookies to:

  • Keep your session active

  • Save cart items

  • Improve website performance

  • Understand visitor behavior

You may disable cookies in your browser at any time.

Your Rights

You may request at any time:

  • Access to your personal data

  • Correction or deletion of your information

  • To withdraw consent for marketing communication

To exercise these rights, contact us at contact.support@livlay.ca

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Contact

For any privacy-related questions:
📧 contact.support@livlay.ca


📞 514-792-7547